ContactUs
Have questions about our platform? Need help with your account? We're here to assist you every step of the way.
How Can We Help?
Choose the best way to reach us based on your needs and preferences.
Email Support
Get help via email with detailed responses
Live Chat
Chat with our support team in real-time
Phone Support
Speak directly with our technical team
Community Forum
Connect with other users and get help
Send us a Message
Contact Information
New York, NY 10001
Sat-Sun: 10AM-4PM EST
Departments
Frequently Asked Questions
Quick answers to common questions about our support
How quickly do you respond to support requests?
We typically respond to email support requests within 24 hours. Live chat responses are instant during business hours.
Do you offer phone support?
Yes, we offer phone support for premium users and urgent technical issues. Contact us to schedule a call.
Can I get help with my trading strategies?
While we provide tools and data, we cannot offer specific trading advice. We can help you understand how to use our platform effectively.
Is there a community forum for users?
Yes, we have an active community forum where users can share strategies, ask questions, and connect with other traders.
Still Need Help?
Our support team is available 24/7 to help you with any questions or issues.